Privacy Policy

Last Updated: 27 May 2025 

This Privacy Policy applies to Chiromo Creations Ltd ("Company," "we," "us"), including services offered under our trading name Excel M8 and any other current or future sub-brands. It governs the collection, use, and storage of personal information across all our services, including:

• Our main website (https://excel-m8.com)
• Our online learning platform (https://excelm8.thinkific.com or similar)
• Our Notion-based website hosted via Super.so (https://excel-m8.super.site or similar)
• Any other subdomains, digital tools, applications, or integrations under our brand

By using any of these Services, you consent to the practices described in this Privacy Policy. If you do not agree, please do not use the Services.

Who We Are 

Excel M8 is a trading name of Chiromo Creations Ltd, which also operates other current or future sub-brands under the same privacy policy.

You can contact us at [email protected] for any privacy-related queries.

What Data We Collect 

• Name and email address (e.g. via opt-in forms, course enrolments, billing details)
• Payment information (processed via Stripe or PayPal or similar).
• Course enrolment, quiz results, and learning progress
• Comments you leave on the site, including IP address and browser user agent string
• Cookie and analytics data (via tools such as, but not limited to, Google Analytics and Meta Pixel)
• Social media information (if you interact via embedded widgets or login options)

How We Collect Data

• Directly from you through forms, purchases, or comments
• Automatically through cookies, analytics tools, and embedded content (e.g. YouTube)
• Via third-party services (e.g. Facebook, LinkedIn, ConvertKit)

Why We Collect Your Data

• To enrol and onboard you into our training courses
• To send newsletters, updates, and relevant emails
• To deliver a personalised experience across our websites and platforms
• To monitor and improve content performance
• To detect spam and protect platform integrity

How We Store & Protect Your Data 

Your data is stored securely via our online learning platform, newsletter providers and other trusted service providers. We only share access with essential personnel or vetted contractors (e.g. virtual assistants). Where appropriate, data is anonymised, encrypted, or access-restricted.

Billing Information

When you make a purchase, your payment is processed securely via Stripe or PayPal or similar secure platforms. We do not store your full credit or debit card details. However, we may have access to limited billing information such as your name, email, partial card details (e.g. last four digits), transaction date, and purchase amount for the purposes of order tracking, customer support, and financial record-keeping.

Who We Share Data With

• Our online learning platform (e.g. Thinkific)
• Our payment processor(s) (e.g. Stripe or PayPal)
• Our email service provider (e.g. ConvertKit)
• Our analytics and advertising providers (e.g. Google / Meta)
• Spam detection services (for comments)
• Other social networks if you engage with social share buttons or embedded content

Your Rights Over Your Data 

You have the right to:

• Access or export your data
• Request corrections or deletions
• Unsubscribe or opt out from emails at any time
• Withdraw consent at any time by clicking "unsubscribe" or emailing us

Cookies & Tracking 

We use cookies to:

• Track usage and improve site performance
• Customise your experience
• Support embedded content (e.g. YouTube videos, social plugins)

You can disable cookies through your browser settings.

Legal Basis (GDPR Compliance) 

We process data under:

• Consent (e.g. newsletter sign-ups)
• Contractual necessity (e.g. course access)
• Legitimate interest (e.g. improving platform UX)

Data Retention

• Newsletter data: until you unsubscribe
• Comments: indefinitely (to support follow-up)
• Course data: while your account is active + 12 months

Business Transfers 

If this business is sold, your data may be transferred as part of that transaction.

Contact Info 

Email us at [email protected] for any questions or to exercise your rights.

Updates 

This policy may be updated from time to time. Continued use of our Services constitutes your agreement to the revised policy.